Version 2.0 · Last updated: August 29, 2026
Kitcie (“Kitcie”, “Platform”, “we”, “us”, or “our”) is a mobile app and web platform that connects businesses with end users in a digital environment.
Through Kitcie, users can:
• discover businesses in a specific location,
• search for a specific dish or product,
• view business profiles,
• browse menus,
• read ratings and reviews about businesses,
• use other discovery and interaction features offered by the Platform.
Under Kitcie's current service model, reservations, orders, pre-orders, or payments are not processed through the Platform.
This Privacy Policy explains Kitcie's core privacy practices regarding users' personal data and information related to Platform use.
Detailed information on personal data processing under KVKK (Turkish Data Protection Law) is provided in the Kitcie Personal Data Protection and Processing Disclosure Text.
The operator of the Platform offered under the Kitcie brand is:
TAVAKTECH LTD
Company Number: 16563260
Registered Office: Office 106, 9 Brewers Lane, Richmond, Surrey, England TW9 1HH
If a separate company, branch, representative, or service provider exists for Kitcie activities in Turkey, relevant information may be shown separately in this Policy.
When you use Kitcie, the following information may be collected depending on how you use the Platform:
Account Information
• Name and surname
• Username
• Email address
• Phone number
• Account credentials
Business Information
If you register as a business on the Platform;
• business name, trade name, address, contact details, authorized person details, menu, product and price information, photos, opening hours, and other business information may be processed.
Platform Usage Information
• Search queries, viewed businesses and menus, in-app interactions, ratings and reviews, preferences, session data, technical logs
Technical Information
• IP address, device type, operating system, browser type, app version, device identifiers, timestamps, error and performance data
Location Information
With required permissions, information about the user's current or selected location may be processed to help discover nearby businesses.
User-Generated Content
Reviews, ratings, profile information, photos, and other content you upload may be processed and, depending on the feature, visible to other users.
We use information primarily to:
• create and manage your Kitcie account,
• provide Platform services,
• enable discovery of businesses and menus,
• generate search results and show relevant businesses,
• maintain technical security and detect abuse or fake accounts,
• operate the review and rating system,
• measure performance, detect errors, develop features, and improve user experience,
• respond to requests and complaints,
• fulfill legal obligations and protect our legal rights,
• provide personalized recommendations and marketing communications with your consent.
Kitcie's primary purpose is to help users discover businesses. Information provided by businesses (name, address, location, hours, menu, prices, photos, descriptions) may be displayed publicly on the Platform.
Businesses are responsible for ensuring information they upload is accurate and up to date.
Kitcie is not obliged to independently verify the accuracy of all business-provided information in every case.
Kitcie may allow users to review and rate businesses. Your reviews and ratings may be visible to the relevant business, other users, and Platform visitors.
Do not unnecessarily share personal data or third-party personal data when creating content.
Kitcie may remove or restrict access to unlawful, abusive, misleading, fake, manipulative, or security-threatening content under applicable law and Platform rules.
Kitcie may use location information based on your explicit preference and device permissions for nearby business discovery, regional search, better search results, and personalization.
You can manage location permissions through your device settings. Some location-based features may be unavailable without permission.
Kitcie may use your Platform usage preferences to show more relevant businesses, dishes, or menu results.
Where required, separate explicit consent is obtained for personalized recommendations or marketing.
You can manage personalized marketing preferences separately.
Kitcie may use cookies on the website and web app, and SDKs, device identifiers, and similar technologies in the mobile app for operation, security, preferences, analytics, statistics, personalization, and marketing.
Details are explained in the Kitcie Cookie Policy.
Kitcie shares personal information only to the extent necessary and linked to processing purposes with technical, hosting, software, security, analytics, communication providers, professional advisors, and authorized public institutions in compliance with applicable law.
Publicly created reviews, ratings, and profile information may be visible to other users depending on the feature.
Part of Kitcie's technical infrastructure is planned to be hosted on servers located in the United Kingdom. Some personal data may therefore be transferred to or stored on systems in the UK.
Cross-border transfers are carried out under KVKK Article 9 and related legislation.
We retain information for as long as necessary for the purpose collected, considering service continuity, legal obligations, accounting requirements, limitation periods, and security needs.
Data with no remaining legal basis for retention is deleted, destroyed, or anonymized.
Kitcie aims to apply reasonable technical and administrative safeguards against unauthorized access, loss, misuse, alteration, or unlawful disclosure.
No data transmission or electronic storage system can be guaranteed to be absolutely secure.
Kitcie services are not specifically designed for children.
If you believe a child has created an account in violation of age restrictions, please contact us.
Kitcie may use third-party providers for hosting, cloud infrastructure, analytics, security, error tracking, communication, notifications, and app performance.
Third-party privacy policies may also apply. Kitcie is not responsible for independent data processing outside its control, subject to applicable law.
Under Kitcie's current model: businesses upload menus and information; users discover businesses and menus; users view and create reviews and ratings; no reservations, orders, pre-orders, or payment collection through Kitcie; product/service fees are collected directly by businesses; no sales or transaction commission is charged at this stage.
If Kitcie introduces new features or paid services in the future, related terms and privacy texts may be updated separately.
Kitcie reserves intellectual property rights in the Platform software, interface, design, brand, database structure, infrastructure, and original content.
Users may not copy, reproduce, distribute, or commercially use the Platform without Kitcie's explicit permission.
Rights in content uploaded by businesses belong to the relevant business or rights holder.
Users must provide accurate information, protect account security, not share unlawful content, not share third-party personal data without permission, not create fake reviews or ratings, and not harm Platform infrastructure.
Kitcie may suspend or close accounts in case of misuse.
Kitcie may update this Privacy Policy due to Platform development, technology changes, new services, or legal changes.
The current Policy is published on the Kitcie website and/or mobile app. Material changes may be communicated to users as required by law.
You may exercise your rights under KVKK Article 11 regarding processing of your personal data.
Detailed information and application methods are in the Kitcie Personal Data Protection and Processing Disclosure Text.
For applications:
TAVAKTECH LTD
Company Number: 16563260
Office 106, 9 Brewers Lane, Richmond, Surrey, England TW9 1HH
Email: destek@kitcie.app
Registered Electronic Mail (KEP): Not yet assigned.
This Privacy Policy should be read together with:
• Kitcie Distance Service Agreement,
• Kitcie KVKK Disclosure Text,
• Kitcie Explicit Consent Text,
• Kitcie Cookie Policy,
• Kitcie Commercial Electronic Message Consent Text.
Each document serves a different legal purpose and complements the others where necessary.
Questions: destek@kitcie.app.